Terms of Services

To see my blog policies, please scroll down.

Project brief
Before I start the design process I will need you to fill out a short worksheet/questionnaire about your project. This gives me a good idea of what you require and enables me to give you an accurate quote and accurate designs. If you are unable to fill out this questionnaire, I will unfortunately not be able to take on your project.

Payment schedule
A non-refundable deposit of 50% of the estimated cost is required to begin work. Work on the project can only start when this payment has been received. The balance is required on completion. Final artwork will only be handed over when the full balance has been paid.

Payment options
Payment may be made either via Electronic Funds Transfer (South African clients only), or PayPal (international clients). If you do not have a PayPal account you can still pay your invoice with a debit or credit card directly on the PayPal website.

The cost of most projects includes 3 revision rounds. Additional revisions are available at my hourly rate. A revision round is a list of small changes or edits that the client suggests and discusses with me in order to move forward with the right design direction.

Should the project be cancelled before completion, payment will be due for any completed work minus the deposit amount.

Work hours
My work hours are between 9:00 and 17:00 (GMT +2) Monday to Friday. I do not respond to emails on Saturdays and Sundays.

ALL communication will be done via email. It is quick, free and I like to keep a written record of our conversation. No design enquiries or revision requests will be taken via telephone.

Additionally, if I do not hear from you for 20 consecutive days, your project will be cancelled, your deposit will not be refunded and no design files will be released.

Confidentiality and Ownership
All work created for the client and any concepts discussed are kept confidential. Upon completion of work and payment received, the client owns all artwork that the designer has created specifically for the client.

Reproduction of work
The designer retains personal rights to use the completed project and any preliminary designs for the purpose of design competitions, future publications on design, educational purposes and the marketing of the designer’s business. Where applicable the client will be given any necessary credit for usage of the project elements.

Logo Design
The client may not alter the final logo design in any way, except to change its size for printing or digital display. If changes need to be made, Clementine Creative may be contacted to make required changes for an additional fee.

Web Design
I will need you to have all the content (copy, photos, logos etc.) ready for me before I start with your website design. The sooner you have the content ready, the sooner we can start. Please also ensure that there are no copyright infringements as you will be accountable for this.

Terms and Conditions are subject to change at any time without any prior notice.


Privacy policy

When contacting me: you need to enter your email address and name so that I can contact you back. Your personal information and any information you share with me is confidential, kept private and will never be shared.
Commenting: The owner of this website reserves the right to edit or delete any comment made on this site. Spam comments, comments that contain foul language, profanity or that attack a person individually will be deleted. The email address you use to make a comment on this website will never be shared with third parties.
Newsletter: When signing up to my newsletter I require your email address and first name. This information will never be shared with third parties.


Website images: All images and downloads on this website are copyright Clementine Creative unless otherwise otherwise stated. If you would like to include my images or downloads on your blog, please give me credit by linking to me at http://clementinecreativedesign.com. My best has been done to credit any images that do not belong to me. If I have not credited you correctly, please contact me so that I can make the necessary changes.

Advice: The advice I share on my website now and then is my own personal opinion and I cannot make any guarantees that it will work for you too.

Prices: All prices on this website are subject to change at any time without prior notice.


This policy is valid from 13 February 2015

This blog is a personal blog written and edited by me. For questions about this blog, please contact carmia @ clementinecreative.co.za.

This blog accepts forms of cash advertising, affiliate links or other forms of compensation. Clementine Creative is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.

The compensation received will never influence the content, topics or posts made in this blog. All advertising is in the form of advertisements generated by a third party ad network. Those advertisements will be identified as paid advertisements.

The owner(s) of this blog is not compensated to provide opinion on products, services, websites and various other topics. The views and opinions expressed on this blog are purely the blog owners. If we claim or appear to be experts on a certain topic or product or service area, we will only endorse products or services that we believe, based on our expertise, are worthy of such endorsement. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer or provider.

This blog does not contain any content which might present a conflict of interest.

To get your own policy, go to http://www.disclosurepolicy.org