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As a successful business owner, your products are wanted by a lot of people. That means you are shipping what you make across the country or around the world. Having a streamlined, effective shipping process is extremely important in order for your customers to be satisfied and for you to have a great reputation. With the holidays coming, a lot of people are going to be ordering products online, and that is going to put your shipping process to the test. Here are a few ways you can protect your products during the holiday shipping season.
Use the Latest Technology
The minute someone orders something online, they get their tracking number and they are ready to follow that product from your location to their location. Technology gives shoppers the power to know what is going on at all times, and that works for you too. By using the latest tracking technology you can keep an eye on where your product is and communicate with customers who want to know what is going on.
When you can see where the product is located in the shipping process, you can have all the answers to give to your customer about the status of their package. You can give the customer the same tracking number for them to look at for themselves, and the more involved you are, the better you will appear as a business owner.
Add Additional Shipping Costs to Orders
It may seem like bad business to charge people a large sum of money for shipping, but it will help your product get there as promised. By spending a bit extra for shipping, you will be able to take your product and send it priority so that it can get to where it is going fast and safely. Priority packages are typically treated with more care because of the extra money spent.
A lot of online marketplaces allow customers to choose their own shipping method, and if you do the same, you will find that a lot of shoppers will choose the priority shipping on their own in order to make sure that holiday gifts will arrive on time for Christmas.
Choose a Reliable Shipping Provider
There are a lot of shipping providers out there that guarantee that your product is going to make it safe and make it on time. What you do not know is whether or not these services are reliable. Bigger named shipping companies fall behind just as much as anyone, so what’s better to choose?
Do your research and speak to other small businesses to see what shipping companies they rely on. Most companies will hire more staff for the holiday season in order to keep up with the demand of higher shipping needs. Choose one that everyone can agree is the best, and you won’t have to worry about gifts not making it on time.
Package Your Products Well
It may cost a little more for yourself and your customers, but if you package your goods in reliable packaging, your customers may pay a bit more but what they spent their hard earned money on will arrive safely and in one piece. A few extra dollars for special packing peanuts or bubble wrap will ensure that goods arrive without any damage.
The same goes for the outside packaging. For a bit more money, you can use containers, boxes, and envelopes that will help keep your products safe by preventing them from being crushed by heavier boxes or breaking from being dropped or tossed into the truck or onto a front porch.
Are Your Products Covered?
Most shipping companies come with insurance, but perhaps you should have your own in case things get lost or broken. What’s more is to have the number for truck accident attorneys with lots of experience in the event there is an accident and the shipping company is getting sued.
Accident attorneys will know how to ensure you and your customers will be compensated for the loss or damage of the product, and they can make sure that the eventual delivery of the purchases will come at no cost to you or the customer. Accident attorneys are also well versed in insurance policies, so you may want to consult with one before you start shipping your items.
This holiday season, make sure you and your products are protected as you ship them to your customers. This is a sensitive time of year for emotions and purchasing the perfect gifts.